Carlos Jaureguizar
CEO, Bupa Global, India & UK
To serve the diverse needs of customers, it’s important to equip our people with the awareness to foster an environment of inclusion where everyone can thrive.
At Bupa, our people are our most valuable asset. They provide hands-on quality care to our patients, residents and customers every day.
Inclusion and support drive empowerment
Inclusion sits at the heart of Bupa. Through our ‘Everyone is Welcome’ pledge, we are committed to creating an environment where people are accepted as themselves. Becoming the Official Healthcare Partner for ParalympicsGB strengthens our efforts to promote workplace inclusion and break down societal barriers.
Recent research1 with disability equality charity, Scope, revealed the majority of disabled employees have experienced poor mental health due to a lack of support at work. Many feel that their managers aren’t given the tools to support them effectively, with accessibility barriers hindering career growth and impacting work performance.
This demonstrates an opportunity for businesses to empower managers with the resources needed to support all colleagues. Currently, only one in three line managers have the tools to manage disabled employees, and others have never received training to support disabled colleagues.2
We’re turning our findings into actionable steps, helping organisations learn from our experience and make meaningful progress in their inclusion agendas.
Supporting workplace change
At Bupa, we’re committed to addressing these challenges. We’re turning our findings into actionable steps, helping organisations learn from our experience and make meaningful progress in their inclusion agendas.
A key initiative is our annual #TeamHealthChallenge, where we bring together corporate customers and intermediary partners to advance their inclusion agendas through a series of interactive and competitive events. Through this tangible action, we aim to raise awareness and equip managers with practical tools to foster inclusive workplaces. This approach is better for businesses by helping them attract and retain valuable talent, ultimately leading to better productivity and growth.
Inclusive health support
A happy, healthy workforce is a productive one; and we know that health is unique to everyone. That’s why we’re working to address barriers for our people with disabilities or accessibility needs. We aim to simplify access to health and wellbeing support, helping everyone excel and enjoy a fulfilling career.
This commitment reflects our purpose: helping people live longer, healthier, happier lives and making a better world. Essential to this is celebrating our differences and recognising the value that every person brings.
To learn more about our commitments and access manager resources, visit the Bupa Academy
About the research
The figures in this press release are based on two pieces of research:
1) Conducted by disability charity Scope on behalf of Bupa, with 465 participants with both management and non-management experience. Of those, 194 were currently in paid work, 43 were seeking work after previous employment, and 228 were not looking for work but had prior work experience. The survey took place in May 2024 using Scope’s Lived Experience Research Panel, with a sample of disabled people with a range of multiple access needs and experiences.
2) Research conducted by Censuswide on behalf of Bupa, with 513 middle managers and above between 31.05.2024 – 04.06.2024. Censuswide abide by and employ members of the Market Research Society which is based on the ESOMAR principles.
About Bupa Global, India & UK
Bupa’s purpose is helping people live longer, healthier, happier lives and making a better world. Health insurance accounts for a large part of our business with Bupa UK Insurance, the UK’s leading health insurer, providing health and dental coverage to over 3.8 million people. Bupa Global is the premium health insurance arm of Bupa, serving 360,000 customers around the world. Niva Bupa is a leading provider of health insurance and retail health insurance in India, with 15.4 million customers. Bupa Dental Care is the leading provider of dentistry in the UK, providing dental services in around 400 centres across the UK and Ireland. Bupa Care Services has around 6,700 residents in over 117 care homes, and 10 Richmond care villages. Bupa Health Services comprises 71 health clinics and the Cromwell Hospital in London which provides care for insured, self-pay and international patients.
