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Future of Work 2024

How to ensure hybrid working opportunities truly address employee needs

Happy Asian woman using the computer at home.
Happy Asian woman using the computer at home.

Andrew Berrie

Head of Workspace Wellbeing, Mind

Explore the benefits and challenges of hybrid working. Gain flexibility, improve work-life balance and support mental health, but be mindful of potential drawbacks like missed networking opportunities.


Many office-based workplaces have changed in recent years. One of the biggest advantages of hybrid working is flexibility, which allows employees to achieve a better work-life balance and thrive at work. This flexibility also gives individuals more control over their schedules, positively impacting mental health and wellbeing. Employees may experience improved wellbeing when they can manage both work and personal priorities more effectively.

Hybrid working disadvantages

The biggest challenge in implementing a hybrid working policy lies in individual needs. Everyone performs best in different environments and has unique flexibility needs. Varying personal circumstances are also a factor.

For instance, younger individuals may lack adequate space to work from home, especially when living in shared accommodations. Access to an office can alleviate that stress and significantly improve their work experience.

The biggest challenge in implementing a hybrid working policy lies in individual needs.

Workplace development and learning concerns

Moreover, employees working remotely might worry that they have fewer opportunities to network with senior staff or develop professionally. This concern is reflected in research by the Work Foundation and CMI. It found that 23% thought access to stretch projects would decrease through hybrid working. If remote workers have less access to these opportunities compared to their on-site counterparts, it could lead to a two-tier workplace.

Find out what works for employees

Many employers have adopted a hybrid working model, allowing staff to split their time between the office and home. However, this shift requires careful implementation, ongoing communication and attention to staff feedback.

Regardless of the working model, employers and line managers must establish clear expectations, communicate effectively and ensure accessible support for employees. Offering flexibility is essential, as it allows staff to balance their commitments with work, which contributes to their overall wellbeing.

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